Cancellation Policy

Cancel Your Order

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1. Order Cancellation

You may request to cancel your order by contacting us as soon as possible at hello@rendox.store.

When requesting a cancellation, please include:

  • Your order number
  • The email address used to place the order
  • A brief request to cancel the order

Cancellation requests are not considered complete until you receive confirmation from Rendox.

2. Orders Already Processed or Shipped

If your order has already been processed or shipped, we may not be able to cancel it.

Once the order has shipped, you may be able to return it in accordance with our Return and Refund Policy.

3. Refunds for Cancelled Orders

If your cancellation is approved before the order is processed or shipped, the payment will be refunded to the original payment method.

The time required for the refund to appear in your account depends on your bank, card issuer, or payment provider.

4. Contact Us

For cancellation requests or questions, please contact:

Rendox
Email: hello@rendox.store
Phone: +1 516 425 7152
Address: 3 Bayview Circle, Manhasset, NY 11030, United States
Website: rendox.store